Staff by text
Thirty seconds, no login.
The front desk already has a phone. Two plain words change the public board; a reminder text keeps it honest.
- 1A donation fills the linen closet. Staff text FULL LINENS to the Doorlight number.
- 2Doorlight confirms the change and what neighbors now see.
- 3The public listing flips to Full within a minute.
- 4Before a status goes stale, a reminder text asks for one reply.
Sample conversation. Message wording is illustrative.
DoorlightText line for YWCA Kalamazoo
Today 9:02 am
NEED SOCKS
Got it. Socks is now Low, still wanted. Neighbors see "Low" on the board.Reply SOCKS OK when you have enough.
Today 10:12 am
FULL LINENS
Done. Linens is now Full on the public board. It stays Full until you text ACCEPT LINENS or 7 days pass.
Today 1:00 pm
Reminder: Cleaning supplies and Travel-size hand sanitizer expire at 5:00 pm. Reply YES to keep both as they are, or text a change.
YES
Kept for 7 more days. Thank you.
Text message
What the board did
SocksAcceptingtoLow
LinensAcceptingtoFull
Cleaning suppliesAcceptingkept
Changes show on the public listing and the staff dashboard together. Last-confirmed times update with each text.
Words that work
- Set a category to Full
FULL LINENS - Mark one as still needed, but low
NEED SOCKS - Open it back up
ACCEPT LINENS - Keep everything as it is
YES
Sample command words. Staff texts carry categories only, never names of clients.